WHAT DO I GET WITH ITRINEGY SUPPORT & Maintenance?

SOFTWARE UPGRADES

Access to the newest upgrades and latest features that are applicable for your licensed software.

TECHNICAL SUPPORT

Unique consultative support that also includes assistance in the implementation, ongoing operational use and guidance to help you maximise the value of the software.

BUG PATCHES

Access to enhancements, patches, bug fixes and work arounds (pending a bug fix or code update) that are applicable for your licensed software.

NET PROMOTER SCORE:

+89

High Quality Support

Receive unlimited access to high quality technical support.

 

Fast Resolutions

Create support cases in minutes through the iTrinegy Customer Portal and receive same business day replies.